Verified Returns & Exchanges
The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.
Description of Policy from Merchant:
RETURNS AND REFUNDS We will provide a no charge replacement or refund for any quality issues. We may request to have the presentation / order returned to us and would provide a return shipping label. We do not provide a refund based on customer preference. We will provide a refund or a no charge replacement for any orders damaged in shipping. A replacement print can only be issued once we have been provided with clear pictures of the damaged print and the packaging in which it arrived. If the package arrived with visible external damage, please include clear images of all damage to the packaging along with images of any damage to the print or prints. For a refund or replacement, please contact photoartbycarolyn@gmail.com CAN I CANCEL MY ORDER? You can cancel your order within one business day of placing your order. After a business day it's possible that your order has already gone into production. Please contact photoartbycarolyn@gmail.com HOW LONG DOES IT TAKE TO PROCESS A REFUND? Processing a refund can take up to 7-10 business days.
